Customer Account Manager

Lead Talent is excited to be exclusively partnering with a manufacturing company on the outskirts of Nottingham, supplying high-quality, handcrafted furniture to premium retailers across the UK. In-line with year on year growth, this dynamic and collaborative organisation is seeking a Customer Account Manager.

You’ll be joining a great organisation, working with brilliantly talented crafts people and a product range you can be proud of. With an exciting growth path ahead, you’ve got a real opportunity to build a long and sustainable career for yourself.

What?

Based in a great work space, working closely with the planning and production teams, you’ll be at the forefront of all orders and their lifecycle. You will:

• Effectively manage a smooth ordering process by providing an essential gateway for the customer and both the production and planning teams, creating a seamless journey from order to the finished product reaching their end customer.
• Manage the orders from a core client base, building effective working relationships and ensuring all detail specialisation are accounted for, pre-empting issues and providing a connection to both the customer and the shop floor.

This organisation – built on shared values of innovation, togetherness and graft – encourages your insight, expertise and ideas on how to continually improve ways of working. And, the future is bright, as this is a real opportunity to build a long career path and build a division around you.

Who?

• Whilst communication skills are key, we’re also looking for an individual who thrives in providing quality data, and able to work in a systematic process.
• You’ll be able to manage and build relationships with both customers and colleagues, alike.
• We’re keen to hear from individuals who have worked in a manufacturing setting and effectively managed the customer ordering journey.
• You will have a keen eye for detail and take an organised approach to work.
• You will have competent MS Excel skills and work with Order Management systems.

Details:

Working Monday to Friday, with an early finish on a Friday, along with a range of benefits and investment in your future.

Apply:

Please get in touch with Emma Tolley to find out more about this fantastic role; call now on 07703464690 or email emma.tolley@lead-talent.co.uk